| Table of Contents | ||||
|---|---|---|---|---|
|
...
2. Enabling Browser third-party cookies
In order to use Priority Scoring Calculator, third-party cookies must be enabled. Please check your browser configuration.
For Microsoft Edge
Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Site permissions > Cookies and site data.
Turn off "Block third-party cookies"
...
This error may be triggered because you are trying to access the app with a different URL than your instance Base Url. Please go to your admin General configuration and check your Base Url.
8.2 Error popup : Error: active project may not exist
...
This issus is thrown if you don’t have access rights to the active project, or this project was deleted.
To solve this issue, go to the Settings tab and search for another project you have access to.
8.3 Calculation is not working while scoring from the issue view
This behavior is generally caused by a SSL mis-configuration on the server. This affect webhooks calls which are in charge of updating results.
...