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Enabling Browser third-party cookies

In order to use Threaded Comments and to be able to see the comment editor, third-party cookies must be enabled. Please check your browser configuration.

For Microsoft Edge

  • Open Microsoft Edge, select Menu (3 dots icon on top right corner of the browser) > Settings > Site permissions > Cookies and site data.

  • Turn off "Block third-party cookies"

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Open Threaded Comments by default in the issue view.

You can now set Threaded Comments to can be be opened by default in the left side of the issue view.
To enable this feature, you just have to create an empty group named threaded_comments_prefs
After creating that group, new created issues will be automatically configured to open Threaded Comments. Please wait 60 seconds after the group creation for the configuration to be completed.

Info

If you want older issues to have the same behavior, they have to be updated, no matter what custom field. You . For example, you can add a new dummy label to these old issues. To execute a mass update, you can use the bulk update feature of Jira. More You can find more information about bulk update can be found here : https://support.atlassian.com/jira-worksoftware-managementcloud/docs/edit-multiple-issues-in-atbulk-theon-sameyour-timetimeline/

Adding new comments / using toolbar

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